Generally, if a client would type the same information into an email and send to us for invoicing as what they would type direct into Xero, we would recommend they do their own invoicing as we are not saving them any time, or getting an invoice out

If you don’t send your invoice, you won’t be paid.  Slow or delayed invoicing has a direct impact on your cashflow situation.  You can’t be paid by your customer/client until your request payment by way of issuing a tax invoice.

Some examples of tricky invoices where we assist our clients:

• Builders where attachments of the supplier bills are needed
• Labour hire where signed timesheets need to be added
• Partial payment invoices, often used for building industry with deposit and instalment payments needed. We ensure you issue 100% of the invoice by the end of the job.

While we don’t offer a service to call your customers on a regular basis to case funds, we can do it as a one off and we are happy to regularly chase clients for payment by email on your behalf. 

It can be great to outsource the chasing of a payment to a 3^rd party and protect that client relationship.